O'Reilly Auto Parts in Richland, WA Open now

Reviews about O'Reilly Auto Parts

• ★ ★ ★ ★ ★

  May 28, 2020, by Cody Baumgarten
  Always my go-to store when working on my cars, great service, parts, and staff. Going here as a kid with my dad has always been a good experience. Competitors around here are similar but this will always be my first stop!
• ★ ★ ★ ☆ ☆

  March 17, 2020, by Joe Sanchez
  Decent quality and prices. While there I witnessed a customer trying to find/buy a part but the cashier kept bringing him the wrong part. (Think 4-hole instead of 5-hole and you get the picture.) Instead of helping him find the right part, the cashier was being defensive and kept insisting that the part number matched what was in the computer per license plate number, even though it was obviously the wrong part. The customer eventually talked the cashier ito bringing out more parts and eventually found the right part. Lousy customer service for him. The guy that helped me was great.